Hospice Software for HME | DME Management
Take the chaos out of equipment management using our hospice software. Seamlessly integrate your supply chain, equipment management, and service delivery to boost satisfaction and reduce costs with RentalReuslt.
Reduce Costs
Utilize efficiency-driven hospice software to minimize manual labor by streamlining administrative tasks.
Real-Time Equipment List by Location Streamline Operations
Streamline operations to enhance efficiency and productivity with optimized processes.
Enhance Experiences
Free up more time for nurses to spend at the patient’s bedside by reducing administrative burdens.
Trusted by The Largest Hospice Provider in The U.S.
“At VITAS, it was essential that we collaborate with a trusted solution to help streamline our processes for ordering and delivering medical equipment and supplies. Today, our nurses are noticeably happier because they can spend more time with their patients at the bedside, which in turn improves patient and family satisfaction. The human benefits and administrative savings have far exceeded the cost of this technology.“
Improve Key Metrics
Return to Ready Time
Maintenance and service solutions come together to accelerate your teams ability to get equipment ready for rent again.
Asset Profitability
Robust data tracking options help you see the profitability and value of equipment across your entire inventory over time.
On-Time Delivery
Transportation management options ensure that your logistics team has the tools they need to ensure on-time delivery.
Call Off to Return
e-Commerce and transportation solutions come together to ensure teams have the information needed to ensure fast pick up times.
Field Response
Mobile-friendly service and logistics options ensure your team can streamline the field service experience for customers and technicians.
Get More Than Software.
Get an Enterprise Partner.
Consultations & Modifications
Tailor the system to fit your workflows with expert-led consultations and custom modifications.
Implementation Options
Choose the deployment approach that works best for your team, phased rollouts, fast-track, or enterprise-scale launches.
Custom Training
Role-based training programs ensure every user, from nurses to finance teams, gets the most from the system.
Integrations
Connect seamlessly with your ERP, accounting, and field tools through open APIs and proven integration options.
Scale Your Business Faster with Better Equipment Management
Ready to see RentalResult in action? Schedule some time with our team.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
How does RentalResult bring nursing teams closer with a unified experience?
Our hospice software is your nurse’s gateway to requisition equipment, accessories, kits, and consumables quickly from their mobile device or desktop. Catalog-driven requisitions provide staff with equipment information, including safe usage instructions and specifications. Field teams can track requisition progress and add information online. Every requisition is electronically processed immediately, including transitions to outside vendor orders if necessary. Once equipment is received, staff can request pickups, additional items, or swaps and log customer service calls from their mobile device or desktop.
How does RentalResult streamline the procurement process of ancillary services?
Manage outside vendor service orders, requisitions, additional consumables, and inventory procurement effortlessly with our hospice software solution. Our procurement processes integrate directly into the asset register, automating much of the fixed asset management according to your specific rules and workflows. Our built-in purchase approval process ensures only authorized orders reach your vendors. Using our Supplier Connect module, you automate outside vendor services and Medical Supply orders, electronically redistributing them to third-party systems for fulfillment, useful for facilities, patients, or items serviced by third-party vendors.
How does RentalResult reporting work?
Our hospice software creates custom reports and dashboards for your operations, along with standard exception management reports. Export in HTML, PDF, or Excel, and schedule automatic delivery to key stakeholders. Use Live Excel for on-demand data refreshes. Embed reports into business processes to track crucial metrics like equipment availability, life cycles, employee productivity, patient activity, and costs in real time. Manage KPIs by patient, program, or equipment type. Deliver reports through the Customer Portal for field staff and provide access to external users like insurance providers and healthcare institutions.
How does RentalResult enhance the patient experience?
Consolidate all equipment and medical supply orders in one easy-to-manage portal with our hospice software. Intuitive screens guide users through workflows, ensuring quick requisition-to-order conversion without extra data entry. The Customer Service Call feature lets CSRs, healthcare professionals, and patients create queries, information requests, or log issues directly from the Portal. This tracks activities beyond basic requisitions for better management. Define priorities, status, and call types for tracking and reporting. Assign calls to CSRs, team members, or technical resources to gather information, create work orders, request deliveries, or trigger ERP events.
Will RentalResult require us to change our current business process?
RentalResult hospice software integrates with your existing processes, customizable to fit your needs without disruption. Run multiple workflows to capture different data based on customer, equipment, and location types. Automate tasks with integration to other applications, like your field service app. For instance, delivery exceptions noted in your field service app can automatically update orders in RentalResult based on reason codes, reducing the need for CSR intervention.
How does your hospice software manage documents?
RentalResult hospice software includes a document management feature, enabling you to attach images, videos, PDFs, and other materials to orders, locations, equipment types, and individual assets. Staff can view these documents online through the portal, facilitating the review of patient service documentation and item specifications.
Can RentalResult help nurses identify patient equipment and supply needs?
Our hospice software product configurator minimizes unnecessary reorders. Create logical question flows for customers and employees to identify the best product and suggest alternatives or accessories at the point of sale. The configurator ensures the right product by leveraging equipment specifications and custom questions.
Do you offer customer support?
Our 24/7 support desk ensures immediate response when needed. With 21% of our workforce dedicated to service, Wynne’s Service Desk guarantees clients always reach a human for issue resolution or questions. Access our Customer Support portal to review tickets, submit new ones, or view our knowledge base.
Additionally, RentalResult hospice software assigns a Customer Success Manager (CSM) to ensure your success. The CSM understands your business and objectives, aligning our software with your needs and keeping you updated on new features and products.